TabaTalk · Cloud Contact Centre

Every interaction, a human connection.

TabaTalk is an all-in-one cloud contact centre — omnichannel inbox, AI predictive dialer, speech analytics, no-code flow builder and real-time dashboards in one workspace. Zen brings it to resellers, integrators and end customers across the UAE and GCC, with local numbers, local support and a demo mapped to your use case.

Omnichannel voice, chat, email & messaging AI predictive dialer AI speech analytics No-code flow builder Local UAE & GCC numbers

Get partner pricing & a callback

Trade pricing, stock status and demo-unit options — usually same working day.

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Supplying projects & resellers across UAESaudi ArabiaQatarKuwait BahrainOman+ wider MEA on project basis

Add a contact centre to your line card without building one

Sell TabaTalk to your clients and keep the relationship. We handle provisioning, numbers, onboarding and second-line support, and protect your margin on registered deals.

Become a partner

Deal registration & margin protection

Register the opportunity and the pricing on that account is yours. No channel conflict on a client you brought us.

A demo built around the client

We run a focused walkthrough on the client’s own use case — inbound support, outbound sales, collections — so the value is obvious before anyone signs.

Numbers and onboarding handled

Local and international numbers, agent set-up, IVR and routing configured by our team, not left to the client.

Second-line support from our bench

Your team stays first point of contact; our engineers take the technical question behind it.

Recurring revenue, monthly billing

Seat-based subscription with the flexibility to grow a client from five agents to fifty without a re-sale.

Fits what the client already runs

CRM and helpdesk integration, so calls, messages and tasks trigger from the client’s own system and data is never locked in.

The TabaTalk platform

Licensed per agent seat. Start with the omnichannel core and add the dialer and flow builder as the team grows.

Built for teams that live on the phone

Growing contact centres across the region - sales, support, collections and bookings - on one platform.

Outbound sales & telemarketing

The predictive dialer keeps agents on live conversations, not dial tones, and the dashboards show who is converting.

Customer support desks

Voice, chat, email and WhatsApp in one queue, with IVR and skills-based routing so the right agent answers first time.

Collections & reminders

Automated campaigns with compliance controls, call recording and outcome tracking on every contact.

Hospitality & bookings

Reservation lines and guest services with real-time transcription and AI call summaries for every booking.

Clinics & patient lines

Appointment scheduling, reminders and follow-ups on local numbers, with secure handling of patient data.

BPO & shared service centres

Multi-client campaigns, per-team dashboards and QA scoring at scale, with seats added as contracts land.

Elevate engagement with AI-powered tools

Omnichannel, AI predictive dialer, AI speech analytics, flow builder and real-time dashboards — all in one workspace, without adding complexity to the team.

Omnichannel inbox
AI predictive dialer
AI speech analytics
No-code flow builder
Real-time dashboards
IVR & intelligent routing
Call recording & transcription
Sentiment Analysis & QA
WhatsApp & SMS
Local numbers, global reach
Agent Assist
KPI reporting

Why take TabaTalk through Zen

A regional distributor for the platform, with the numbers, the engineers and the commercial terms a project needs.

Local presence

UAE-based team, UAE and GCC numbers, and support in the region’s working hours.

Fast to live

Cloud delivery means a new team can be taking calls in days, not months, with no hardware to install.

Trained engineers

Our team configures flows, routing and integrations and trains supervisors on the dashboards.

Purchase orders and credit terms

Hold a credit account with us and a PO is enough. Card, transfer, cheque and cash accepted otherwise.

One portfolio

Headsets, IP phones and the 3CX PBX from the same distributor, so the whole desk comes from one place.

Award-winning platform

Recognised for contact-centre software in the region; ask us for the current citations.

Authorised Distributor TabaTalk
UAE
Saudi Arabia
Qatar
Kuwait
Bahrain
Oman