Privacy

Privacy Policy

How Zen Interactive Technologies handles the information you send us through this website.

Last updated: September 2026

Who we are

This website is operated by Zen Interactive Technologies LLC. Throughout the site, the terms “we”, “us” and “our” refer to ZenIT.

Office 608, 135 Khalid Bin Al Waleed Road, The Business Center Building, Al Hamriya, Bur Dubai, Dubai, United Arab Emirates.

What we collect

We collect information you enter into a form on this site. We do not ask for more than we need to answer an enquiry.

Quote and product enquiries

Your name, work email, phone number and company. Optionally your role, partner type, industry or use case, and your message. The product you were viewing and its SKU are recorded with the enquiry, along with the page you sent it from.

Contact form

Your name, email and message.

Reseller and partner applications

Your company, name, email, phone and country, and anything you tell us about your business.

Career applications

Your name, email, phone number and the CV you attach. CVs are accepted as PDF or Word documents and are stored on this website alongside the application.

Live chat

This site uses a third-party live chat service. If you start a chat, the details you enter before it begins — and the conversation itself — are processed by that provider on our behalf in order to answer you. The chat widget also loads a script from the provider when a page opens.

What we do with it

Enquiries are emailed to our sales and marketing team and stored on this website so that we have a record of them. We use the information to reply to you, to prepare a quotation, and to carry out the business you have asked us about.

We do not sell your information. We do not share it with third parties for their own marketing. Where a service processes information on our behalf — our website host, our email provider and the live chat service above — it does so to deliver that service and not for its own purposes.

Retention. We have not set a fixed retention period for enquiry records. If you would like your enquiry or your CV removed, email privacy@zen.ae and we will delete it.

Security and encryption

To protect your personal information, we take reasonable precautions and follow industry best practices. If you provide credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

Payment processing

Direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands including Visa, MasterCard and American Express.

Cookies and analytics

This site uses cookies necessary for it to function, and may use analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings; the site will still work, though some conveniences may not be remembered.

Withdrawing consent

If you would like us to correct, amend or delete information we hold about you, or you no longer wish to be contacted, write to privacy@zen.ae.

Governing law

This policy is governed by and construed in accordance with the laws of the Dubai Courts, United Arab Emirates.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Questions about this policy: privacy@zen.ae. See also our Terms & Conditions.