3CX is a software PBX delivering enterprise voice, video, live chat and contact centre — on-premise or in the cloud, on the SIP trunks and handsets your client already owns. Zen is a 3CX Platinum Distributor, supplying licences, hardware and technical cover to resellers and integrators across the UAE and GCC.
You own the customer relationship. We carry the licensing, the provisioning and the technical depth behind it, and protect your margin on registered deals — so you can win a phone system project without hiring a telephony engineer first.
Become a partnerRegister the opportunity and the pricing on that project is yours. No channel conflict on a client you brought us.
Our 3CX Advanced Certified engineers answer the technical question, so your team is not the last line of defence.
New keys, upgrades and renewals are issued in one step, usually within five minutes, where no external approval is needed.
Hold a credit account with us and a PO is enough. Card, transfer, cheque and cash all accepted otherwise.
Not-for-resale licences and loan handsets, so you can put a working system in front of the client before anyone signs.
Your partner benefits carry over unchanged — portal access, your own tier, your discounts, and purchases still count toward your annual target.
The 3CX partner tiering system is designed for your profit and growth. With straightforward goals and requirements, partners progress through the tiers to receive better benefits and higher margins. You start as a 3CX Partner in training, get 3CX Certified, and begin making sales to move up to Bronze, Silver, Gold, Platinum or Titanium.
| Bronze | Silver | Gold | Platinum | Titanium | |
|---|---|---|---|---|---|
| Benefits | |||||
| Access to the Partner Forum | Included | Included | Included | Included | Included |
| Dedicated Account Manager | Not included | Included | Included | Included | Included |
| Support | Purchased | 10 tickets per year | Unlimited | Priority & unlimited | Priority & unlimited |
| NFR Keys | Included | Included | Included | Included | Included |
| 3CX Hosted NFR | Included | Included | Included | Included | Included |
| Website Listing | *Included, see note | *Included, see note | *Included, see note | *Included, see note | *Included, see note |
| 3CX Leads | Not included | Not included | Included | Included | Included |
| SIP Trunk Interop | Not included | Not included | Not included | Not included | Upon review |
| Certification | |||||
| Certification required | Basic | Advanced | Advanced | Advanced | Advanced |
| Annual Sales | |||||
| Minimum yearly sales | $1K | $5K | $25K | $50K | $150K |
* At the discretion of 3CX.
The annual revenue target must be achieved by December 31st. If you reach the target earlier, you will be promoted instantly.
Source: the 3CX Channel Partner Program. Terms are 3CX’s and can change — confirm with us before planning around them.
3CX licensing and applications, stocked and supported across the UAE and GCC. Trade pricing on request.
Queues, wallboards, call recording, reporting and live chat on one platform.
The same system either way, so moving later is a migration, not a rebuild.
Open SIP means the Fanvil, Snom and Yealink kit already on site keeps working.
Web client, mobile app and desk phone all on one extension and one number.
What your client actually gets. Availability varies by edition — call queues, call recording and CRM integration need Pro or above, and we will tell you which edition a requirement lands in before you quote it.
3CX connects to the systems your client already runs, so a call can pop the right record and log itself against the right account. CRM integration needs 3CX Pro or above.
We have distributed and deployed 3CX in this region since 2012. That shows up as depth on the technical side and as fewer moving parts on the commercial side.
3CX Advanced Certification is a Platinum requirement. The people sizing your client’s system hold it, with 100+ installations behind them.
CRM connectors and automated call flow design built to the client’s process, not a template.
Sales, Basic, Intermediate and Advanced certification sessions every month, so your team can carry more of the deal themselves.
Local cloud hosting and setup, for resellers who would rather not run the infrastructure or keep data offshore.
Numbers wherever the client operates, sourced alongside the licence rather than from a separate supplier.
We distribute the phones and headsets too, and hardware bought alongside a new licence attracts a discount.
Manufacturer documents, hosted here so they open without a login.