Terms

Terms & Conditions

The terms on which Zen Interactive Technologies offers this website, its products and its services.

Last updated: September 2026

Overview

This website is operated by Zen Interactive Technologies. Throughout the site, the terms “we”, “us” and “our” refer to ZenIT. ZenIT offers this website, including all information, tools, products and/or services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or paying for or purchasing something from us, you engage in our products and/or services and agree to be bound by the following terms and conditions.

Section 1 — Online store terms

By agreeing to these terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorised purpose.

Section 2 — General conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, or exploit any portion of the service without written permission.

Section 3 — Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. Material is provided for general information only. Product specifications and stock positions are indicative and are confirmed at the point of quotation.

Section 12 — Prohibited uses

You are prohibited from using the site for any unlawful purpose, to solicit others for unlawful acts, to violate international regulations, to infringe upon intellectual property, or to harass or discriminate based on gender, sexual orientation, religion or race.

Section 18 — Governing law

These terms are governed by and construed in accordance with the exclusive laws of the Dubai Courts, United Arab Emirates.

Refund policy

Returns window

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

Exchanges

We only replace items if they are defective or damaged. Email sales@zen.ae.

Return shipping

Office 608, 135 Khalid Bin Al Waleed Road, The Business Center Building, Al Hamriya, Bur Dubai, Dubai, United Arab Emirates.

See also our Privacy Policy.